Individual Customer Outcomes

Find out how these customers leveraged our services to get results.

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Case Study 1:

A SECOND OPINION

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THE CHALLENGE

Our client is a 45-year-old entrepreneur in San Diego, CA. He is married with two children. Prior to meeting our team, his family had been working with a Financial Advisor at a large brokerage firm for 10+ years. Their investment portfolio wasn’t making much progress and the frequency of communication from their Advisor was becoming a concern. In an effort to ensure their family’s financial future was still in the best hands, they set out to obtain a second opinion.

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THE APPROACH

It was important for us to gain a clear understanding of their situation prior to working on a solution. After learning more about the client, our team provided a comprehensive analysis helping them understand:

  • The allocation of their investments
  • The fee’s they were paying and how their Advisor was compensated
  • The potential pitfalls they were exposed to

Our approach helped the bring clarity to the client and identify the challenges they faced.

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THE RESULTS

This client had a lot of moving parts without a plan to help guide them. We developed and implemented a customized financial plan that helped organize their life and provide a road map to reaching their goals. We provided solutions for the pitfalls they were exposed to, re-allocated their investments, and helped lower their costs. The Define team continues to meet with them regularly to review their plan and the progress of reaching their goals.

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Case Study 2:

A YOUNG PROFESSIONAL

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THE CHALLENGE

After working her way through the corporate world for 12 years, this client started to generate a healthy six figure income. For the first time in her life, she had money to invest in her future but didn’t have the time to do it herself. She did not meet the account minimums of the large brokerage firms she spoke to so she set out to find a financial planning firm that would value her as a client.

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THE APPROACH

Her immediate concern was not getting the attention she needed because she didn’t have a seven-figure investment account. After spending some time listening to her goals and objectives, it was clear that she was committed to building a successful, long-term plan. We reiterated our passion for growing with clients who are committed to a plan and helped her understand how working with our team could significantly improve her financial situation.

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THE RESULTS

Along with building a customized plan to help organize her financial life, our team:

  • Provided guidance on the investments in her 401(k)
  • Consolidated old 401(k)’s into an IRA
  • Implemented a low-cost, customized investment plan

Our client worked hard to get to where she’s at and can now rest assured knowing that she has a plan in place to protect and grow her hard earned dollars.

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Case Study 3:

A RETIREE

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THE CHALLENGE

After dedicating 30 long years to his company, this client decided it was time to hang it up and start enjoying life. His retirement picture was complete with a pension, 401(k), and stock options. Needless to say, he was in need of a financial team to help make some sense out of everything and design a plan that would protect his lifelong savings.

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THE APPROACH

Our goal was to make the retirement process as simple as possible so he could enjoy his newfound free time. After learning more about his situation, we immediately identified some of the tax challenges he would soon be faced with. We partnered with his CPA and helped him:

  • Gather all the information from his benefits department
  • Understand the different options available to him and the tax ramifications
  • Open the appropriate accounts and design a withdrawal plan

Our efforts took the burden off his shoulders and provided him with relief and confidence.

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THE RESULTS

We designed and implemented a plan that helped mitigate his tax consequences, preserve his retirement savings, and create an income stream that he would not outlive. Today, our client is living comfortably in his beach house, playing golf, traveling, and spending time with his family. We meet with the client and his CPA regularly to keep up with the ever-changing tax laws and ensure his plan is updated accordingly.

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Case Study 4:

A BUSINESS OWNER

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THE CHALLENGE

When we met this client, he was faced with the challenge of selling his medical practice and retiring. Married with three adult children, this was the biggest financial event of his life since starting his business 35 years ago. He worked too hard to risk making any mistakes.

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THE APPROACH

Our first word of advice: “breathe.” We see too many clients act on emotions without thinking everything through. After coming up for air, our team constructed several “what if” scenarios to help him understand what the sale of his business might actually look like. We wanted him to visualize how it could affect him and his financial needs and priorities. We also worked with his tax professional to outline different outcomes for the after-tax proceeds of the sale.

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THE RESULTS

The sale was successful and our clients plan is in place. Working with his CPA, we were able to help mitigate the tax consequences and allocate the after-tax proceeds to the appropriate vehicles. The solutions we implemented helped protect his savings while creating an income stream that he would not outlive. When he’s not travelling the world with his family, we meet with the client regularly to update the plan and review our progress.

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