We have designed a process to help you (and us) make an informed and educated decision about working together.
We call it The S.T.A.R.T. Here Process™.
Learning our process will give you a framework for evaluating us and other firms you might be considering.
Here are the highlights:
No Cost or Obligation
We want you to know exactly how we can help before you pay us a single dollar.
3 Big Answers
You will finish with answers to the three biggest questions about retirement.
The very first step is a 15-minute phone call with our team.
The S.T.A.R.T. Here Process™
1 SCHEDULE A CALL
A 15-minute phone call will give us both a chance to make sure your situation matches our expertise. After all, you wouldn’t see a Cardiologist if you needed foot surgery.
If we aren’t the right financial planning firm to help you, we will happily point you to the right expert for your unique needs.
2 TEAM MEETING
Like a doctor, it’s important to diagnose before we prescribe.
The next step is a visit to our office. During this one-hour meeting, our team will get crystal clear on your financial goals, needs, and concerns.
Before this meeting, we will request a few important documents. This data will drive our analysis and result in answers to the three critical questions.
We will apply 15+ years of experience, decades of Nobel-prize winning research, and thousands of hours of training to answer three critical questions for you:
- Are you on track to reach your long-term goals (e.g. retirement, or work-optional)?
- How can your tax bill be reduced?
- How can your investments be improved?
4 REVIEW ANALYSIS
With the analysis complete, we will have a second meeting to review the results.
In plain English, we will explain exactly what you need to do to reach your financial goals. We will also answer the three critical questions we asked during our analysis.
At the end of this meeting, we will ask if you would like to begin working with our firm or if you would like to think about it.
5 THINK ABOUT IT
We are looking for long-term client relationships, not a quick transaction. It’s important that you take as much time as needed to make a decision.
To help you make a smart decision, answer these questions:
- Do I like, trust, and respect the Define Financial team?
- Do the benefits outweigh the cost?
- Do I understand and agree with their investment approach?
- Do their financial planning recommendations make sense?
We will follow-up within a few days to determine how you would like to move forward.
If you decide that we aren’t a good fit to work together, we will not take it personally. In fact, we will wish you the best and help you find someone who might be a better fit. There is never a hard-sell or pressure to say yes.
6 HERE WE GO!
We are truly honored to be working with you. Before the fun begins, we will regroup (via phone or in-person) to answer any outstanding questions and set expectations for the new client process.
Prior to this meeting, we will have sent you a detailed breakdown of this process and addressed any concerns.
How Do I Know If I’m a Good Fit?
We deliver the greatest value when we focus on complex situations that
require our expertise. Our typical clients are:
- Professionals over age 50 who are retired or want to know they have the ability to retire one day.
- Diligent savers who have accumulated investment and retirement assets of $1 million or more.
- People who understand that the success of their retirement is too important to be doing it themselves and value expert guidance.
Still Have Questions? Keep Reading…
HOW DOES DEFINE FINANCIAL MAKE MONEY?
We are a fee-only (a.k.a. commission-free) retirement planning firm. Our fees depend on the complexity and needs of the client and are a transparent line item on every statement.
Some financial advisors are commission-based, which may cause fees to be hidden or create conflicts of interest. Not Define Financial.
One transparent fee includes the management of all your investment accounts + ongoing retirement and financial planning. Our goal is to lower your taxes, reduce risk, and make sure you can retire without worry.
Scheduling your first phone call with us and going through The S.T.A.R.T. Here Process™ will help you make an educated and informed decision about working with our firm and others you may be considering.
DO YOU OFFER AN HOURLY OR ONE-TIME PROJECT FEE OPTION?
We do our best work with people looking for a long-term relationship. Currently, our firm is not equipped to offer an hourly fee schedule or a one-time project fee option.
If you need help locating a financial planner who offers these fee options, send us a note and we will do our best to get you in the right hands.
HOW ARE YOU DIFFERENT THAN OTHER FINANCIAL ADVISORS?
There are three really important things about our firm that separate us from others:
1. All we do is retirement planning. We are retirement specialists with a simple goal of making sure you don’t run out of money.
2. We limit the number of new clients we take on to deliver massive value and personalized service.
3. We invest in industry-leading technology to simplify our clients’ lives and make retirement easy.
WHY SHOULD I CONSIDER HIRING DEFINE FINANCIAL?
Great question! But first, let us explain why you shouldn’t hire us.
If you’re looking for an advisor who will trade stocks to “beat the market,” you’re in the wrong place. Why? Because we only focus on what you can control. Predicting if the stock market will go up or down, or guessing what interest rates will do next, are not things you can control.
But if you’re interested in things like lowering your tax bill, investing smarter, and creating a retirement income stream, you’re in the right place.
Schedule Your 15-minute Phone Call
This phone call will give us both a chance to make sure your situation
matches our expertise.